Terms of Service, Privacy Policy & Cookie Policy
Effective Date: January 01, 2025
Welcome to WorkFlat.com ("WorkFlat", "we", "our", or "us"). WorkFlat is an international recruitment platform connecting job seekers with employers and providing recruitment, job application, and relocation support services.
This document explains the terms governing your use of the WorkFlat platform, how we collect and protect your personal information, and how we use cookies and similar technologies.
By accessing or using WorkFlat.com, creating an account, submitting information, or using our services, you agree to be bound by these Terms of Service, Privacy Policy, and Cookie Policy.
Part 1: Terms of Service
1. Use of the Platform
WorkFlat provides recruitment and employment support services for international job seekers and employers.
Users may use the platform to:
- Create a job seeker or employer profile
- Upload CVs/resumes and professional documents
- Browse available employment opportunities
- Apply for jobs
- Receive recruitment support
- Receive application processing and visa assistance services where applicable
To use WorkFlat, you must:
- Be at least 18 years old
- Provide accurate personal information
- Be legally eligible to work in your intended country of employment
- Comply with all applicable employment, immigration, and local laws
WorkFlat does not guarantee employment, visa approval, or successful placement.
2. User Accounts
When creating an account with WorkFlat, you agree to:
- Provide accurate, complete, and current information
- Maintain and update your profile information when necessary
- Keep your account login details secure
- Accept responsibility for activities performed through your account
You must not:
- Create an account using false information
- Impersonate another individual, company, or organization
- Provide misleading qualifications, employment history, or documents
WorkFlat reserves the right to suspend or remove accounts containing inaccurate, fraudulent, or misleading information.
3. Recruitment and Support Services
WorkFlat provides recruitment-related services that may include:
- Job search assistance
- Candidate profile review
- Employer matching
- Job application submissions
- Interview coordination
- Recruitment guidance
- Immigration and relocation support where applicable
Certain services require payment before processing begins.
Users should review the applicable pricing, eligibility requirements, and service conditions before purchasing any WorkFlat service.
4. Employer Responsibilities
Employers using WorkFlat must ensure that:
- Job vacancies are genuine and accurate
- Job descriptions are complete and truthful
- Employment opportunities comply with applicable laws
- Hiring practices are fair and non-discriminatory
WorkFlat reserves the right to remove job listings or suspend employer accounts that contain:
- False information
- Misleading advertisements
- Fraudulent employment offers
- Illegal or harmful content
5. Payments and Refund Policy
Where applicable:
- A registration or service fee may be required before recruitment services begin.
- Payments are non-refundable once service delivery has commenced.
- Additional success-based fees may apply where stated in your service agreement.
A success fee will only become payable when:
- A candidate receives a formal employment offer; and
- Required visa approval or employment authorization is successfully obtained.
If employment is not secured or a visa application is refused, no success fee will be charged unless otherwise stated in a separate agreement.
6. Prohibited Activities
Users must not:
- Submit false, inaccurate, or misleading information
- Upload fraudulent documents
- Attempt unauthorized access to another user's account
- Use bots, scripts, or automated systems to misuse the platform
- Copy, scrape, or collect platform data without permission
- Harass, threaten, or exploit other users
- Use WorkFlat for unlawful activities
Violation of these rules may result in account suspension or termination.
7. Intellectual Property
All content available on WorkFlat, including logos, branding, website design, software, text, graphics, and platform features, is owned by WorkFlat or its licensors and protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or use WorkFlat content without written permission.
8. Disclaimer and Limitation of Liability
WorkFlat provides recruitment support services but does not guarantee employment placement, employer acceptance, interview selection, visa approval, or immigration outcomes.
Employment decisions are made solely by employers. Visa decisions are made by relevant government authorities.
WorkFlat is not responsible for employer decisions or actions, visa refusals, delays caused by third parties, or service interruptions beyond our control.
Your use of WorkFlat is at your own risk.
9. Account Suspension and Termination
WorkFlat may suspend or terminate accounts where we believe users have violated these Terms, provided fraudulent information, misused the platform, or engaged in unlawful activities.
Users may request account deletion at any time.
10. Changes to These Terms
We may update these Terms from time to time. Any changes will become effective once published on this website.
Your continued use of WorkFlat after changes are published means you accept the updated Terms.
Part 2: Privacy Policy
1. Information We Collect
Personal Information: full name, email, phone, location, date of birth where required, and identification information where necessary for recruitment or visa processing.
Professional Information: CV/resume, employment history, qualifications, skills, job preferences, work experience, and career goals.
Technical Information: we may automatically collect IP address, browser and device information, website usage data, and interactions with our platform.
2. How We Use Your Information
- Create and manage your account
- Match candidates with employers
- Process job applications
- Communicate job opportunities
- Provide recruitment support
- Assist with visa and relocation processes
- Improve our website and services
- Maintain security and prevent fraud
3. Sharing Your Information
We may share relevant information with employers, recruitment partners, immigration professionals, service providers, and government authorities where required for legal or visa processing purposes.
We only share information necessary to provide our services. We do not sell your personal information.
4. Data Security
WorkFlat uses reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, disclosure, and alteration. However, no online platform can guarantee complete security.
5. Your Privacy Rights
Depending on applicable laws, you may have the right to access your personal information, request corrections, request deletion of your account, withdraw consent, or restrict certain processing activities. To exercise these rights, contact us using the details below.
6. Cookies and Tracking Technologies
WorkFlat uses cookies and similar technologies to improve user experience, analyze website performance, and provide relevant content. More details are provided in the Cookie Policy section below.
Part 3: Cookie Policy
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember user preferences, improve functionality, understand user behaviour, and provide personalized experiences.
2. How We Use Cookies
WorkFlat uses cookies to improve website functionality, analyze website performance (traffic, interactions, popular pages, technical performance), personalize content, and enable social media features.
3. Types of Cookies We Use
Essential Cookies — required for basic website operation including security, account functionality, and navigation. They cannot usually be disabled.
Performance Cookies — collect information about how users interact with our website to improve speed, user experience, and platform performance.
Functionality Cookies — remember user preferences such as language, region, and account settings.
Advertising and Targeting Cookies — may be used to provide relevant advertisements, measure advertising effectiveness, and understand user interests.
4. Third-Party Cookies
WorkFlat may use third-party services such as analytics providers, payment providers, or advertising partners that may place cookies on your device. These third parties manage their own privacy practices, and users should review their respective policies.
5. Managing Cookies
You can control cookies through your browser settings. You may choose to accept, block, or delete stored cookies. Please note that disabling cookies may affect certain features of WorkFlat.
6. Changes to This Cookie Policy
We may update this Cookie Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions regarding these Terms, Privacy Policy, or Cookie Policy, please contact WorkFlat.com at support@workflat.com.